eCommerce Marketing Manager

  • Austin, TX
  • Full Time
  • Mid Level

Who You Are:  

Working for Restore is a unique opportunity, which is why we’re always on the lookout for individuals who stand out from the crowd. Here are some important qualities each team member needs in order to thrive at Restore.  

  • Passion matters - It’s our mission to help people feel better, overcome obstacles, and do more of the things they love. Do you share this passion? 
  • Forward-thinking - Our health and wellness services employ a “think outside the box” approach. You’ll get to learn the tech behind what we do as well as the health benefits and potential risks involved. Ready for the challenge?  
  • The customer is always comfortable - Each Restore client is part of our wellness community. We need customer service gurus who are inviting, motivated, and eager to educate. Is this you? 
  • Empathy goes a long way - Many of our customers suffer from chronic illnesses, pain, and other debilitating conditions. Lending an empathetic ear and being understanding of their needs is something our team embraces. Wanna make a difference? 
  • A good work/fun balance - Restore is technically a retail environment, but we don’t have a retail vibe. We want our clients to have fun during their visit, which means our team members should have fun too. Sound good?

If you answered yes to these questions, Restore wants to meet you!

Overview

Reporting to the Senior Manager of Paid Media & Performance Marketing, the eCommerce Marketing Manager will be a forward-thinking strategist, self-starter, and risk taker who is ready to establish website and eCommerce excellence. In this role, you will get in on the ground floor of building out Restore’s eCommerce capabilities alongside a complete website redesign to set the brand up for major growth over the next 3 years.

This position will be located in our Austin, Texas corporate office.

Job Description

  • Owner of restore.com and franchise.restore.com including all website experience and functionality
  • Develop and maintain a roadmap for site expansion and improvements including localization, personalization, optimization, content and creative development
  • Create, maintain, and execute landing page testing roadmap to support demand generation team and company objectives
  • Align site design and content to SEO and paid media strategies and watch for new opportunities
  • Be a key stakeholder in the end to end redesign of Restore’s website experience in 2021
  • Analyze and monitor all website reporting and analytics
    • Establish business and web success metrics with team; monitor results
    • Maintain weekly and monthly reporting dashboards
    • Create reports to give cross functional and senior management visibility into digital performance and regularly express insights and next steps
  • Manage website CMS, including scoping of new components, maintenance and enhancement of existing components, and integration of the site with other web services
  • Coordinate and own internal and external communication and execution as it relates to any new or existing website enhancement projects
  • Work with developers to roll our new functionality and features that will make the customer journey more frictionless
  • Explore new website capabilities based on industry trends and business needs, focusing on new and existing retail chains / franchise businesses
  • Own and manage website ticketing process in support of Restore franchisees
  • Work with creative team to bring to life the brand tone and feel based on the most up-to-date brand guidelines
  • Identify opportunities to improve existing processes and introduce new ones
  • Own the planning, implementing and manage of restore.com’s SEO strategy including
    • Title tag and meta description strategies
    • Regularly perform thorough keywords research
    • Identify key SEO KPIs
    • Stay up to date with the latest SEO and digital marketing trends and best practices

Requirements

  • 7+ years of digital marketing experience at an agency or inside a brand
  • 4+ years of experience in website product management
  • Expertise in A/B testing and other testing methods
  • Familiarity with Wordpress, Instapage, or headless CMS
  • Efficiency in reporting platforms such as Google Analytics, Google DataStudio, Google Search Console, Looker
  • Proven analytical abilities, especially through utilizing tools like Optimizely and Hotjar
  • Familiarity with HTML, CSS, JavaScript
  • Excellent written and verbal communication skills, strong attention to detail, and good follow-through
  • Desire to learn and grow in a fast-paced startup environment
  • Self-starter with ability to assist with the day-to-day as well as identify new opportunities for growth
  • Exceptionally organized and detail oriented
  • Ability to manage a small team as the Restore Marketing team grows
  • Passionate about helping others live healthier, happier, and more active lives

BA/BS in marketing or related field is not required but strongly preferred

Compensation / Benefits:

  • Competitive salary
  • Insurance Benefits
  • 401k with up to 4% match
  • Flexible Fitness Reimbursement
  • Employee Assistant Program
  • Flexible work schedule
  • Access to complementary services
  • Vacation days
  • Access to complimentary and discounted in-store services 

Who We Are: 
Restore Hyper Wellness + Cryotherapy is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore as the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.

__________________________________________________________________________________________

Austin Cryo Ventures LLC d.b.a Restore Hyper Wellness provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Read More

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

150
To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status



Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 5/31/2023
Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson's disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*